FAQS
FREQUENTLY ASKED QUESTIONS
Please note bb, we're not sexual health professionals.All self-pleasure answers come from our own experience.
PRODUCTS
-
A:Yes, they are! All our toys are designed to be waterproof for versatile use wherever the mood strikes. For any exceptions, we’ve made sure to clearly indicate this on the product detail pages. You can shop with confidence, knowing exactly what to expect from each item.
-
A: Yes, they do! Every toy comes with a 12-month warranty from the date of purchase. And with proper care and maintenance, you can expect your toy to keep delivering joy for at least two years. We're here to ensure your satisfaction extends well beyond your purchase!
-
A: Absolutely, BB! We can assure you that Luvkey Sex toy products are some of the most trustworthy you can find. Not only have we rigorously tested them on ourselves and friends to ensure their safety and effectiveness in delivering pleasure, but we also select our materials based on scientific evidence. We’re all about transparency, which you can see for yourself in our 'OUR STORY'
-
A: The primary difference between AirBear and Satisfyer Pro lies in their sizes. Satisfyer Pro is significantly larger overall, including the suction area. From personal experience,I think that while the AirBear works perfectly alongside a partner due to its compact size, the larger size of the Satisfyer Pro can be somewhat obstructive.
Furthermore, AirBear is quieter and more discreet, which makes it less intimidating and more convenient for those who are new to toys or want to add a versatile piece to their collection. Its smaller size and quieter operation allow for an intimate, fuss-free experience that enhances comfort and ease of use.
-
Congratulations,girl.We highly recommend our AirBear for beginners like you. It’s exactly what you're looking for: compact, quiet, and super easy to use. Start your journey with AirBear and enjoy a smooth and delightful experience!
-
A: Ohhh,hey there! If you've never been into masturbation, that's totally cool. Sometimes, we're told to think certain ways about what's 'good' or 'bad,' but really, you get to make that call for yourself. Maybe it’s something worth exploring. We created Luvkey to gently shift perceptions about masturbation, offering a new perspective that might just resonate with you. Why not explore a little and see what you think?
-
A: Keeping your sex toy clean is crucial—not just for extending the product's life but also to ensure your experiences are orgasm safe. Our products contain jojoba oil, which is similar to your skin's natural oils, making them very compatible with your body. For cleaning, simply use warm soapy water or any brand of sex toy cleaner you have previously purchased. Remember! Always unplug the charging cable before cleaning.
-
Q:While none of the ingredients in our products have been identified as unsafe for pregnant or breastfeeding women, all Luvkey products are certified with UKCA and RoHS for safety. In practice, they should be safe to use. However, as everyone's body is different, we strongly recommend consulting with your healthcare provider before use to ensure it's safe for your specific situation.
SHIPPING
-
A:
-
A:
-
A:
-
A:
-
A:
-
A:
-
A:
-
A:
ORDERS AND PAYMENT
-
Q:
-
A:
-
A:
-
A:
-
A:
-
A:
-
A:
-
A:
RETURNS AND REFUNDS
-
A:
-
A:
-
A:
-
A:
-
A:
-
A:
-
A:
-
A:
CONTACT US
Leave us a note and we'll get back to you as quickly as possible.